ARCHIVED FORUMS

The Man · 06/12/2012

Since a lot of people probably don't even check the forum index, it's probably worth announcing that we've created a new alternative to post reports, private messages to staff members and threads in the feedback forum. There is now a "Private Feedback Forum" a few forums under this one which effectively does exactly what it says: Members can now give one-on-one feedback to staff. No other non-staff members will be able to see your threads, but the entire staff will be able to see it and respond to it. Hopefully this will help increase the quality of communication between members and staff, which I think even most of us would be willing to admit has been pretty abysmal lately.

As always, you can always come to one of us one-on-one with your concerns as well. Though some of us have real life issues to deal with; I can't promise a swift response and I know a couple of other staff members have been feeling rather overworked lately as well. But we'll do our best.

looneymoon · 06/12/2012

If you're going to have a more open policy, you might as well have it completely open rather than partially.

Imo at least.

~~Celes Chere~~ · 06/12/2012

There is now a "Private Feedback Forum"

...why

Alex · 06/12/2012

I'm not entirely sure I'm comfortable with the idea of a forum equivalent of taking a prisoner out into the showers in the middle of the night so all the guards can beat him half to death before going back to laugh about it in their club house with a pack of smokes.

Alessa Gillespie · 06/12/2012

basically seems like a big private area where the mods can tell the people with the problem that it's not a huge deal and they should get over it

unless of course someone has a problem with another member in which case it's 100% okay for a person to report it and the other person to face punishment. i mean, the report system works, correct? so why can't that be used?

Literally Who? · 06/12/2012

Good job with thinking positive guys, really liking the vibe around here

I find this approach interesting, it definitely trumps private messaging a single message to multiple staff members. I can see the use in extra section like this in addition to the open forum that is already present.

It seems like a really nice proactive addition to the forum which certainly cant hurt and its nice to know you guys are thinking more proactive then reactive when it comes to these additions.

Good job guys.

Alex · 06/12/2012

Don't get me wrong. I don't have a problem with the principle. Just the execution.

Putting more things behind closed doors isn't exactly a step forward on the road to transparency and better communication.

Literally Who? · 06/12/2012

Alex wrote: Don't get me wrong. I don't have a problem with the principle. Just the execution.

Putting more things behind closed doors isn't exactly a step forward on the road to transparency and better communication.

I can see your point here.

How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them.

It just seems really convenient, having more ways to communicate is always nice.
Its not like its going to be corel or something

Zee · 06/12/2012

No other non-staff members will be able to see your threads

Alessa Gillespie · 06/12/2012

Akuto Sai wrote: I can see your point here.

How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them.

It just seems really convenient, having more ways to communicate is always nice.
Its not like its going to be corel or something

so what you're saying is

when username makes a dupe he will spam it

The Man · 06/12/2012

One of the problems we've been having has been that several people have been afraid to give us public feedback. But contacting staff privately has its own problems - you have to wait for a staff member to relay your messages to the staff, and then you have to wait for that staff member to get back on and relay the staff discussion back. The purpose of the private feedback forum is to cut out the middleman in this kind of feedback. Staff will be able to see your posts instantaneously, and you won't have to wait for the staff member you PMed to see a response.

I agree that more transparency would definitely be a good thing. When we get our act together (I'll be the first to admit that we have not had things together for the past few days at all) hopefully this will be possible. Right now, however, I'm afraid increasing transparency wouldn't help much - just reveal a staff that can't make up its mind how to deal with any of a number of potentially infraction-worthy posts. Oh, and argues a lot more than it should. The fact that staff responded to a particular post report almost instantaneously and then got yelled at for doing that has pretty much decreased our responsiveness to a crawl. It doesn't help that a number of staff members are MIA either.

Cookie Monster · 06/12/2012

In the staff section I suggested the creation of a hidden section which we would use should a complex issue arise. We can invite the members directly involved and we can have a more direct discussion about the problem, instead of having to PM members individually, wait for so and so to sign on and relay information. And we would avoid having to discuss things publicly and disturb the rest of the board. Staff thought that would be bad idea. So you get this.

Zee · 06/12/2012

basically seems like a big private area where the mods can tell the people with the problem that it's not a huge deal and they should get over it

this

i would have more faith in this method if the mods took certain reports more seriously

Cookie Monster · 06/12/2012

We are taking reports seriously. We just need more direct avenues of communication so you guys aren't sitting on the sidelines waiting for a response.

Literally Who? · 06/12/2012

so what you're saying is

when username makes a dupe he will spam it

I think this should be a pro rather then a con for the section. The idea that his new threads potentially might be made there is a nice prospect. I would love to not see his posts :3

I dont know I like the prospect of this addition. The fact that its optional is neat I dont really see how this is really a bad thing.
I get that some of you dont have faith in certain staff members but thats no reason to bash a feature that others can take advantage of.

06/12/2012	#1
The Man Staff Emeritus Great Old One oɟʇƃ ɹo sʇıʇ Join Date: Nov 2008 Age: 38 Sex: Let's get to know each other a bit better first Location: Sarasota, FL, until I can gtfo AKA: Tyrion Lannister, V, Ⓐaron, The Man, The Kenosha Kid, Matthew Sobol, Ford Prefect, Willie the Pimp, Nestor Makhno, Vampire Potter, Roger Sterling, Captain America, Tobias Fünke, Lord Vetinari, Nathan Explosion, Dr. John A. Zoidberg, Wowbagger the Infinitely Prolonged, Yog-Sothoth, Rory Williams, Bunny Colvin	New forum for member feedback Since a lot of people probably don't even check the forum index, it's probably worth announcing that we've created a new alternative to post reports, private messages to staff members and threads in the feedback forum. There is now a "Private Feedback Forum" a few forums under this one which effectively does exactly what it says: Members can now give one-on-one feedback to staff. No other non-staff members will be able to see your threads, but the entire staff will be able to see it and respond to it. Hopefully this will help increase the quality of communication between members and staff, which I think even most of us would be willing to admit has been pretty abysmal lately. As always, you can always come to one of us one-on-one with your concerns as well. Though some of us have real life issues to deal with; I can't promise a swift response and I know a couple of other staff members have been feeling rather overworked lately as well. But we'll do our best. __________________ You’re better off not dreaming of the things to come Dreams are always ending far too soon last.fm (note: album artwork may sometimes be nsfw) · Fool's Gold · FFOF · FF the lifestream last.fm group · my old music · my new music · pm for myspace/facebook

06/12/2012	#2
looneymoon Legendary Member hedgehog pandacat Join Date: Dec 2008 Age: 31 Sex: female Location: white whale holy grail AKA: looneymoon, Liz Lemon, Marceline, Kanaya, Geromy, Daenerys Targaryen	If you're going to have a more open policy, you might as well have it completely open rather than partially. Imo at least. __________________ ♦♦♦♦♦♦

06/12/2012	#5
Alessa Gillespie Great Old One a letter to my future self Join Date: Apr 2009 Age: 32 Sex: f/f/f Location: Silent Hill, MA AKA: Sansa Stark, Sweet Bro, Feferi, tentacleTherapist, Nin, Aki, Catwoman, Shinjiro Aragaki, Terezi, Princess Bubblegum	basically seems like a big private area where the mods can tell the people with the problem that it's not a huge deal and they should get over it unless of course someone has a problem with another member in which case it's 100% okay for a person to report it and the other person to face punishment. i mean, the report system works, correct? so why can't that be used? __________________ is daddy still a good man? i was a TEENAGE CLAIRVOYANT

06/12/2012	#6
Literally Who? Legendary Member fbtswjl20yaw2pchuau:( Join Date: Jan 2009 Age: 33 Sex: lol Location: ON A BOAT! AKA: doc holiday, abra, gabe, gabriel, gabathehut, lunasea, Boxxybabee	Good job with thinking positive guys, really liking the vibe around here I find this approach interesting, it definitely trumps private messaging a single message to multiple staff members. I can see the use in extra section like this in addition to the open forum that is already present. It seems like a really nice proactive addition to the forum which certainly cant hurt and its nice to know you guys are thinking more proactive then reactive when it comes to these additions. Good job guys. __________________ Streaming Chocobo Racing and stuff

06/12/2012	#8
Literally Who? Legendary Member fbtswjl20yaw2pchuau:( Join Date: Jan 2009 Age: 33 Sex: lol Location: ON A BOAT! AKA: doc holiday, abra, gabe, gabriel, gabathehut, lunasea, Boxxybabee	Alex wrote: Don't get me wrong. I don't have a problem with the principle. Just the execution. Putting more things behind closed doors isn't exactly a step forward on the road to transparency and better communication. I can see your point here. How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them. It just seems really convenient, having more ways to communicate is always nice. Its not like its going to be corel or something __________________ Streaming Chocobo Racing and stuff

06/12/2012	#3
~~Celes Chere~~ Great Old One Banned Join Date: Dec 2008 Sex: With Emily. 8D AKA: Noctis	There is now a "Private Feedback Forum" ...why

06/12/2012	#4
Alex Legendary Member alex is dead Join Date: Jan 2009 AKA: Alex, Ashes, Pennywise, Bill Weasley, Jack's Smirking Revenge, Sterling Archer	I'm not entirely sure I'm comfortable with the idea of a forum equivalent of taking a prisoner out into the showers in the middle of the night so all the guards can beat him half to death before going back to laugh about it in their club house with a pack of smokes.

06/12/2012	#9
Zee Elite Member ᕙ(⇀‸↼‶)ᕗ Join Date: Apr 2009 Location: food library AKA: Zee	No other non-staff members will be able to see your threads __________________ have you got a screw loose? or is it your...animal intuition?

06/12/2012	#10
Alessa Gillespie Great Old One a letter to my future self Join Date: Apr 2009 Age: 32 Sex: f/f/f Location: Silent Hill, MA AKA: Sansa Stark, Sweet Bro, Feferi, tentacleTherapist, Nin, Aki, Catwoman, Shinjiro Aragaki, Terezi, Princess Bubblegum	Akuto Sai wrote: I can see your point here. How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them. It just seems really convenient, having more ways to communicate is always nice. Its not like its going to be corel or something so what you're saying is when username makes a dupe he will spam it __________________ is daddy still a good man? i was a TEENAGE CLAIRVOYANT

06/12/2012	#12
Cookie Monster Staff Emeritus Legendary Member OM NOM NOM NOM Join Date: Nov 2008 Age: 33 AKA: Cookie Monster, Thor, The Librarian	In the staff section I suggested the creation of a hidden section which we would use should a complex issue arise. We can invite the members directly involved and we can have a more direct discussion about the problem, instead of having to PM members individually, wait for so and so to sign on and relay information. And we would avoid having to discuss things publicly and disturb the rest of the board. Staff thought that would be bad idea. So you get this.