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Old 06/12/2012   #1
The Man
Default New forum for member feedback

Since a lot of people probably don't even check the forum index, it's probably worth announcing that we've created a new alternative to post reports, private messages to staff members and threads in the feedback forum. There is now a "Private Feedback Forum" a few forums under this one which effectively does exactly what it says: Members can now give one-on-one feedback to staff. No other non-staff members will be able to see your threads, but the entire staff will be able to see it and respond to it. Hopefully this will help increase the quality of communication between members and staff, which I think even most of us would be willing to admit has been pretty abysmal lately.

As always, you can always come to one of us one-on-one with your concerns as well. Though some of us have real life issues to deal with; I can't promise a swift response and I know a couple of other staff members have been feeling rather overworked lately as well. But we'll do our best.
__________________


You’re better off not dreaming of the things to come
Dreams are always ending far too soon









“When I was twelve, I milked my eel into a pot of turtle stew.
I flogged the one-eyed snake, I skinned my sausage, I made
the bald man cry into the turtle stew, which I do believe my
sister ate. At least, I hope she did.” -Tyrion Lannister
“The management is very bad. In fact, let’s not mince words: The management is terrible!
We’ve had a string of embezzlers, frauds, liars, and lunatics making a string of catastrophic
decisions. This is a plain fact. But who elected them? It was you! You who appointed these
people! You who gave them the power to make your decisions for you! While I’ll admit that
anyone can make a mistake once, to go on making the same lethal errors century after
century seems to me nothing short of deliberate. You have encouraged these malicious
incompetents, who have made your working life a shambles. You have accepted without
question their senseless orders. You have allowed them to fill your workspace with dangerous
and unproven machines. You could have stopped them. All you had to say was, ‘No.’” -V
“If they can get you asking the wrong questions, they don’t have to worry about answers.” -Thomas Pynchon
“All for ourselves, and nothing for other people, seems, in every age of the world, to have been the vile maxim of the masters of mankind.” -Adam Smith
“Why throw money at problems? That's what money is for. Should the nation's wealth be redistributed? It has been and continues to be redistributed to a few people in a manner strikingly unhelpful.” -Kurt Vonnegut
“Socialism never took root in America because the poor see themselves not as an exploited proletariat but as temporarily embarrassed millionaires.” -John Steinbeck
“If you took the most ardent revolutionary, vested him in absolute power, within a year he would be worse than the Tsar himself.” -Mikhail Bakunin
“In all history, there is no instance of a country having benefited from prolonged warfare.” -Sun Tzu
“...pero Capitán, obedecer por obedecer, así, sin pensarlo... sólo lo hacen gentes como usted, Capitán.” -Dr Ferreiro, Pan’s Labyrinth
“If the doors of perception were cleansed, everything would appear to man as it is: infinite. For man has closed himself up, till he sees all things thro' narrow chinks of his cavern.” -William Blake
“Yeah, you really got my act down good, guys. That'll be great. ‘You know, when I’m done ranting about elite power that rules the planet under a totalitarian government that uses the media in order to keep people stupid, my throat gets parched! That’s why I drink Orange Drink.’” -Bill Hicks








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Old 06/12/2012   #2
looneymoon
Default

If you're going to have a more open policy, you might as well have it completely open rather than partially.

Imo at least.
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Old 06/12/2012   #3
Celes Chere
Default

There is now a "Private Feedback Forum"
...why
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Old 06/12/2012   #4
Alex
Default

I'm not entirely sure I'm comfortable with the idea of a forum equivalent of taking a prisoner out into the showers in the middle of the night so all the guards can beat him half to death before going back to laugh about it in their club house with a pack of smokes.
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Old 06/12/2012   #5
Alessa Gillespie
Default

basically seems like a big private area where the mods can tell the people with the problem that it's not a huge deal and they should get over it

unless of course someone has a problem with another member in which case it's 100% okay for a person to report it and the other person to face punishment. i mean, the report system works, correct? so why can't that be used?
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like a shotgun needs an outcome

don't trust the ones who shake with their left hand

ACKY: IM NOT A TURIAN I CANT MAEK BABBIES WITH GARRUS

Joe: NOT WITH THAT ATTITUDE


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Old 06/12/2012   #6
Literally Who?
Default

Good job with thinking positive guys, really liking the vibe around here


I find this approach interesting, it definitely trumps private messaging a single message to multiple staff members. I can see the use in extra section like this in addition to the open forum that is already present.

It seems like a really nice proactive addition to the forum which certainly cant hurt and its nice to know you guys are thinking more proactive then reactive when it comes to these additions.

Good job guys.
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Old 06/12/2012   #7
Alex
Default

Don't get me wrong. I don't have a problem with the principle. Just the execution.

Putting more things behind closed doors isn't exactly a step forward on the road to transparency and better communication.
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Old 06/12/2012   #8
Literally Who?
Default

Alex wrote: Don't get me wrong. I don't have a problem with the principle. Just the execution.

Putting more things behind closed doors isn't exactly a step forward on the road to transparency and better communication.
I can see your point here.

How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them.

It just seems really convenient, having more ways to communicate is always nice.
Its not like its going to be corel or something
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Old 06/12/2012   #9
Zee
Default

No other non-staff members will be able to see your threads
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Old 06/12/2012   #10
Alessa Gillespie
Default

Akuto Sai wrote: I can see your point here.

How ever its just an extra option for us to use, its not the new mandatory venue to reach out to staff. Transparency is great I grant you that but it doesn't cut it for everything. Some things must stay confident in nature and I can definitely see this as a great way to reach out to staff for help without having to Mass PM all of them.

It just seems really convenient, having more ways to communicate is always nice.
Its not like its going to be corel or something
so what you're saying is

when username makes a dupe he will spam it
__________________

is daddy still a good man?
like a shotgun needs an outcome

don't trust the ones who shake with their left hand

ACKY: IM NOT A TURIAN I CANT MAEK BABBIES WITH GARRUS

Joe: NOT WITH THAT ATTITUDE


can you fight a legendary creature?


i was a TEENAGE CLAIRVOYANT
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Old 06/12/2012   #11
The Man
Default

One of the problems we've been having has been that several people have been afraid to give us public feedback. But contacting staff privately has its own problems - you have to wait for a staff member to relay your messages to the staff, and then you have to wait for that staff member to get back on and relay the staff discussion back. The purpose of the private feedback forum is to cut out the middleman in this kind of feedback. Staff will be able to see your posts instantaneously, and you won't have to wait for the staff member you PMed to see a response.

I agree that more transparency would definitely be a good thing. When we get our act together (I'll be the first to admit that we have not had things together for the past few days at all) hopefully this will be possible. Right now, however, I'm afraid increasing transparency wouldn't help much - just reveal a staff that can't make up its mind how to deal with any of a number of potentially infraction-worthy posts. Oh, and argues a lot more than it should. The fact that staff responded to a particular post report almost instantaneously and then got yelled at for doing that has pretty much decreased our responsiveness to a crawl. It doesn't help that a number of staff members are MIA either.
__________________


You’re better off not dreaming of the things to come
Dreams are always ending far too soon









“When I was twelve, I milked my eel into a pot of turtle stew.
I flogged the one-eyed snake, I skinned my sausage, I made
the bald man cry into the turtle stew, which I do believe my
sister ate. At least, I hope she did.” -Tyrion Lannister
“The management is very bad. In fact, let’s not mince words: The management is terrible!
We’ve had a string of embezzlers, frauds, liars, and lunatics making a string of catastrophic
decisions. This is a plain fact. But who elected them? It was you! You who appointed these
people! You who gave them the power to make your decisions for you! While I’ll admit that
anyone can make a mistake once, to go on making the same lethal errors century after
century seems to me nothing short of deliberate. You have encouraged these malicious
incompetents, who have made your working life a shambles. You have accepted without
question their senseless orders. You have allowed them to fill your workspace with dangerous
and unproven machines. You could have stopped them. All you had to say was, ‘No.’” -V
“If they can get you asking the wrong questions, they don’t have to worry about answers.” -Thomas Pynchon
“All for ourselves, and nothing for other people, seems, in every age of the world, to have been the vile maxim of the masters of mankind.” -Adam Smith
“Why throw money at problems? That's what money is for. Should the nation's wealth be redistributed? It has been and continues to be redistributed to a few people in a manner strikingly unhelpful.” -Kurt Vonnegut
“Socialism never took root in America because the poor see themselves not as an exploited proletariat but as temporarily embarrassed millionaires.” -John Steinbeck
“If you took the most ardent revolutionary, vested him in absolute power, within a year he would be worse than the Tsar himself.” -Mikhail Bakunin
“In all history, there is no instance of a country having benefited from prolonged warfare.” -Sun Tzu
“...pero Capitán, obedecer por obedecer, así, sin pensarlo... sólo lo hacen gentes como usted, Capitán.” -Dr Ferreiro, Pan’s Labyrinth
“If the doors of perception were cleansed, everything would appear to man as it is: infinite. For man has closed himself up, till he sees all things thro' narrow chinks of his cavern.” -William Blake
“Yeah, you really got my act down good, guys. That'll be great. ‘You know, when I’m done ranting about elite power that rules the planet under a totalitarian government that uses the media in order to keep people stupid, my throat gets parched! That’s why I drink Orange Drink.’” -Bill Hicks








last.fm (note: album artwork may sometimes be nsfw) · Fool's Gold · FFOF · FF
the lifestream last.fm group · my old music · my new music · pm for myspace/facebook
The Man is offline  
Thanked by 2:
Lex (06/12/2012), Octo (06/12/2012)
Old 06/12/2012   #12
Cookie Monster
Default

In the staff section I suggested the creation of a hidden section which we would use should a complex issue arise. We can invite the members directly involved and we can have a more direct discussion about the problem, instead of having to PM members individually, wait for so and so to sign on and relay information. And we would avoid having to discuss things publicly and disturb the rest of the board. Staff thought that would be bad idea. So you get this.
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Old 06/12/2012   #13
Zee
Default

basically seems like a big private area where the mods can tell the people with the problem that it's not a huge deal and they should get over it
this

i would have more faith in this method if the mods took certain reports more seriously
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Old 06/12/2012   #14
Cookie Monster
Default

We are taking reports seriously. We just need more direct avenues of communication so you guys aren't sitting on the sidelines waiting for a response.
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Old 06/12/2012   #15
Literally Who?
Default

so what you're saying is

when username makes a dupe he will spam it
I think this should be a pro rather then a con for the section. The idea that his new threads potentially might be made there is a nice prospect. I would love to not see his posts :3

I dont know I like the prospect of this addition. The fact that its optional is neat I dont really see how this is really a bad thing.
I get that some of you dont have faith in certain staff members but thats no reason to bash a feature that others can take advantage of.
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