Chilli's is major suckage with CS. Customer Service. Or rather Customer Shit. Everytime I go there they're usually rude or lazy. Last time, they let three groups go on ahead of us! It wasn't until I stood up and said "hey, we were suppose to be seated three groups ago!" that they said "oh, yeah, we have a table for you". Niiice. And when she finally did seat us she was all "Oh, sorry for the wait". It's not the wait, dumbass, it was you forgetting us! She could have at least had the decency to say "Sorry for forgetting about you.". No, she pretended we were just impatient.
I didn't give a good tip that night I tell ya.