If anything I think we need more staff on to help deal with things like the recent events, not because I feel staff aren't doing their jobs, but I feel it's more like we could do with a few more staff members who are a bit more active.
When things blow up the way they did, somewhere at somepoint there's either going to be someone out there dealing with RL stuff to deal with (it happens) or sleeping because of time differences and it's not really fair for the same ones to have to deal over and over again even when it's not necessarily other people's fault, so really what I'm trying to say is I don't think just having one more new mod is going to help.
As for Brooke's idea on giving everyone their own thread, really good idea much better than rooting through this one for all the names constantly.