Trying to find out prices for things like phone, internet etc. Seeing a bundle and wanting to get more info, so I use one of those 'live chat' things.
Took 10 mins and a bunch of irrelevant questions before they said "sorry I don't have that information for you."
Me: I want information about [blank] bundle.
Them: Do you have our services already?
Me: No, I live at home, looking to get some prices because I'd like to move out in the near future.
Them: Can I have your address to find out if your location has proper internet access?
Me: Erm, no, I don't need to know about the internet access and I don't even know where I'll be moving yet.
Them: Do you currently have TV with us?
Me: No, I already said that's through my parents. I just want to know about this bundle that I see on your website.
Them: Welcome to our services. Make sure you have your credit card on you for your online purchase.
Me: *angryface*
Honestly thought I was talking to a robot because of how stupid they were.